Register with our practice

You can register with us online – please click on the link below and we will contact you when we receive your initial application, this is the quickest and most efficient way to register with us.

https://gp-registration.nhs.uk/Y01206

You may also completing a registration form download the form by clicking this link: assets.publishing.service.gov.uk/…/GMS1-family-doctor-services-registration-form.pdf

This form is also available in the surgery – please ask one of the reception team for the new patient registration form.

You may be asked to show ID or proof of address (e.g. a bank statement, a utility bill, or a signed letter by someone who can vouch for you living at the named address), but if you do not have this then you can still register and get an appointment.

All new patients are offered a health check with a member of the healthcare team to ensure any required tests are up to date and we have an accurate record of any repeat medications you may be taking.

We are a paperfree practice so all medical records are (including any old paper notes) will be embedded into your clinical record.  Sometimes it can take a few weeks for all old notes to arrive but this doesn’t prevent you accessing medical treatment from the day you register with us. Please contact us if you would like more information.

Catchment Area (Practice Boundary)

You can search for your postcode by clicking the magnifier in the top right corner of the map, this will indicate whether you live within the boundary or not.

Named GP

As part of the GP contract, the Practice is required to inform patients of their Named Accountable General Practitioner.

In the case of Glebe Road Surgery, all patients will be registered with a GP partner – Dr Matilda Rice-Jones, Dr Alireza Salehzadeh, Dr Maria-Jose Mendoza Perez and Dr Olivia Powles – and the registered partner will be your named accountable GP.

Patients are able to book GP appointments with any of the associate GPs, or with their registered partner.

Accessing someone else's information

Proxy Access (third party access)

We can give someone secure access to another patient’s GP services, so they can help them manage their health and care.

This is sometimes called proxy access or third party access.

You can ask to be a proxy, to help someone else with their prescriptions, appointments or other GP services, or choose a proxy to help you with yours.

What is proxy access?

We can give someone proxy access so they can help another person manage their GP health and care.

A proxy may be able to act for the person they support, by:

  • ordering repeat prescriptions
  • booking appointments
  • contacting the surgery or speaking to surgery staff
  • viewing test results or vaccinations
  • accessing all or part of the GP health record, to help with health-related tasks and managing health issues

Reasons for proxy access

Reasons for wanting or needing help could include:

  • having a physical or mental health condition
  • technical barriers, for example not having a computer or a smartphone
  • language barriers, for example if it’s not easy to access services in English
  • practical reasons, for example working shifts or unsocial hours
  • age, for example a child may need a parent to manage their GP services

If you’re aged 16 or over, you can ask for someone to be your proxy for any reason. It does not stop you having access to your GP services yourself.

If you help someone else with prescriptions, booking appointments or managing their health and care, getting proxy access could make it easier and more convenient.

How to get parent and guardian proxy access

If you care for a child aged under 16, and you have legal parental responsibility for them, you can usually get proxy access by asking us to set this up. You will need to fill in a form.

Before giving you access, we will need to check:

  • ID for you and the child, for example passports
  • documents that help to prove you have parental responsibility, for example a birth certificate
  • with anyone else that shares parental responsibility with you
  • for safeguarding issues
  • that the child consents to your access (agrees to it) or lacks capacity to consent, if they are aged 11 or over

You do not have to live at the same address as the child to have access.

You can have proxy access for more than 1 child, and a child can have more than 1 proxy acting on their behalf.

Children’s rights, capacity and consent

Children have the same legal rights over their data as adults. We will get the child’s consent before giving access to their online GP services, if the child is able to understand and make an informed decision. This is called having capacity.

Children aged 11 or over are usually considered to have the capacity to consent, or refuse access, unless for example they have a medical condition or learning disability that affects their understanding.

When your online access will stop

Parent and guardian access usually ends when a child is 16. If your child wants or needs you to help manage their GP services when they are 16 or over, we can set it up again.

GP surgeries have an automatic cut-off age between 11 and 14, where online parent and guardian access is stopped to protect an older child’s confidentiality.

If your access stops, you can ask us to restore it.

We will usually check the child agrees to your access (consents) first.

You can tell us in advance if you think your child will not be able to understand what it means to give you access to their online GP services (called lacking capacity).

When your online access ends, you will still be able to manage your child’s health and care at the surgery in the same way you do now.