Glebe Road Surgery

Glebe Road Surgery

1 Glebe Road, Barnes, London, SW13 0DR

NHS

Telephone: 020 8748 7398

Out of Hours: Contact 111 and your call will be triaged

Appointments

SAME DAY SERVICE

Patients are asked to call the surgery using the main number: 0208 748 7398 between 08.30 and 10.00.  Receptionists will make every effort to book you in for an appointment with a clinician that morning.  NOTE: there are a limited number of appointments available each morning.

A call placed after 10.00 will be assessed, but the team will do everything possible to arrange an appointment at a time appropriate to your needs.

The receptionist will ask you some very basic, non-intrusive questions to assist with your request.  If your call is to seek help with repeat prescriptions; completing a form or signing forms; organising a medical the receptionist will book you a routine appointment.  Please try to keep your Same Day Service appointment restricted to your one most urgent issue in order to help the team keep as near to time as possible.

Please do feedback to the team any comments you have regarding your experience of the new arrangements.

If you become unwell in the afternoon please call the surgery to see whether there are any remaining appointments available.

PLEASE NOTE: the practice will always see a sick child as an emergency on the same day.

You may book up to 4 weeks in advance to see the nurse, doctors or physician associate.

Please use the automatic check in at reception if you have an appointment booked.

We aim to see patients within 20 minutes of appointment time. If you have been waiting for over 30 minutes please check with the receptionist.

Extended Hours

Our surgery doors open at 08:15 and close at 18:30.  Telephone lines open at 08.00.  We run extended hours appointments on Monday; Tuesday and Wednesday please ask reception for more information.

Text appointment reminder service

We now sending text reminders for appointments booked in advance. If you haven’t received these please check with reception that we have your correct mobile phone number (or please let them know if you want to opt out of this service). If you are a young person then please note that we may still have your parent’s mobile number listed in your record so let us know if you want to change this to your number.

Online appointment booking and access to summary records

We have introduced the facility to book (and cancel) appointments online and also to access a summary of your medical records online (initially recorded allergies and prescriptions only). If you are interested in registering for this service please pick up a form from reception. You will need to bring in some form of photographic identification for us to verify before accessing this service. You will then be sent details of your secure login. Once you have registered for this service you can book appointments online via the link below or from the appointments page.

RGPA Hub Appointments

There are 2 Hubs, open Monday-Saturday 8am to 8pm.

Sunday service operates between 8am – 8pm on a rotation basis between the two Hubs.

Please click on this link for further details

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible so that we may offer the appointment to another patient.

Patient Participation Group

Patient Survey

Opening Times

  • Monday
    08:30 - 18:30 (extended hours 18:30-19:00)
  • Tuesday
    07:00 - 18:30 (extended hours 07:00-08:00)
  • Wednesday
    08:30 - 19:50 (extended hours 18.30-19.50)
  • Thursday
    08:30 - 18:30
  • Friday
    08:30 - 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED