1 Glebe Road, Barnes, London, SW13 0DR
Telephone: 020 8748 7398
We'll be open again at 8am every weekday
We offer pre-bookable face-to-face and telephone appointments with our team of doctors and nursing colleagues. Not only can you usually choose a face to face or telephone appointment; you can also book your appointments using your patient online access platform or via a telephone call to our reception team. Our telephone system offers you a very convenient call-back facility thereby avoiding you hanging on whilst at the same time keeping your place in the queue.
We continue to operate our ‘Same Day Service’ clinics for urgent ‘on the day’ problems. These appointments are face-to-face unless you tell us you would like a telephone consultation, we leave the choice entirely with you. We usually offer anywhere between 40 to 50 ‘Same Day Service’ appointments each day so to help us see as many people as we safely can, we ask for your help in discussing the most urgent problem with the doctor for this type of appointment. Please do book a routine appointment for any further issues.
Please remember if you feel unwell with a high temperature; have a new persistent cough or have lost your sense of smell and/or taste – DO NOT come to the surgery; stay home and follow current government advice, but do call us at any time if you are worried.
HOW WILL I BE CONTACTED?
If you are waiting for a telephone call from the doctor or nurse, they make two attempts to call you as close to your appointment time as possible. If you don’t answer either call then you will need to call the surgery or look online for an alternative appointment, which may be on a different day.
Please contact the surgery by email or telephone if you wish to request setting up your patient online account. It is a quick and simple process and should only take us a few minutes of your time to arrange.
Please ensure the surgery has your most up to date contact details. If you have changed your mobile or landline telephone numbers we will need to update your clinical record to enable us to call you back or send you a text invitation for your covid booster or seasonal flu injection (subject to the usual eligibility criteria).