Ordering repeat prescriptions

Please request your prescription using the “Questions and Admin” tile on the Rapid Health Homepage.

You may also request repeat prescriptions using the NHS app or other affiliated apps.

You may also speak to your chosen pharmacist who can request items on your behalf.

We cannot take requests over the telephone to avoid mishearing and making errors.

Please allow a minimum of two full working days for processing and remember to take weekends and Bank Holidays into account.

Hospital prescriptions

NHS Prescriptions issued by hospitals are ONLY VALID in the hospital pharmacy. Requests for private prescriptions or NHS hospital prescriptions need to be individually assessed by the responsible doctor. This may result in a delay and could also lead to issuing of an alternative medication.

Please be aware that the medical and legal responsibility for these medications lies with the prescribing GP and not the specialist and that further checks may be requested by your GP.  Medication recommended by a specialist will need to conform to local NHS guidelines for the practice to take on this responsibility therefore sometimes requests of this nature may need to be declined.