Welcome to Glebe Road Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
***IMPORTANT*** 5th MARCH - CHANGE TO THE “Walk and Wait” SERVICE
The new arrangement will be known as the “Same Day Doctor Service”.
This is a 3 month trial aiming to manage very high demands placed on the “walk and wait” service, which can sometimes have patients waiting up to two hours to see a doctor,which is a challenge for both patients and clinicians alike.
WHAT DO YOU NEED TO DO TO ACCESS THE SERVICE?
1. Call the surgery (020 8748 7398) between 08.30 and 10.00.
Calls received after 10am will be assessed on need and alternative arrangements made, in the same way as we do now when you call the surgery.
2. Reception will be asking you a few non-intrusive questions about your requirements and will then allocate an appointment for you that morning.
PLEASE NOTE: there are a limited number of appointments available each day between 9.00 and 11.30. for this service.
Remaining doctors continue to operate routine bookable surgeries.
Patient Online Access
If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.
Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join, or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.
You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
If you would like to apply to use the online access options please print out a copy of the application form (below) and bring it along to the reception team. Please read through the form carefully and remember to also bring with you the required proof of identification.
Please go to our 'opening times' page to check dates of practice closures which are necessary in order to accommodate staff training and development programmes.
Individual GP Level Data
Click on the link for more information: http://content.digital.nhs.uk/article/7754/Privacy-Notice---individual-GP-level-data