The surgery admin team will do its best to address patient enquiries, however, PLEASE DO NOT EMAIL THE SURGERY IF YOU NEED CLINICAL ADVICE; PRESCRIPTIONS ISSUED/AMENDED; WISH TO BOOK/CANCEL AN APPOINTMENT.
Our email account is monitored twice weekly and we aim to respond within 7 days of receipt.
Please call 0208 748 7398 to book or cancel appointments, or speak about a medical matter.
Prescription requests can be made online, posted or handed in at reception, WE CANNOT ACCEPT REQUESTS OVER THE TELEPHONE OR BY EMAIL.
If you would like to use the online booking system please ask at reception or view the practice website for further information www.gleberoadsurgery.co.uk.
If you have had tests undertaken (for example blood or urine tests) and have been told by the clinician to contact the surgery for the result please call the usual number (0208 748 7398) between 12:00 and 13:00 (daily) and press option 3.
Please note that your results may only be given out by a member of the nursing team, once reviewed by the doctor and can take any time between one week and ten days for the result to come back, depending on the test you have had.